Support will be undertaken as quickly as we can in writing via this method andthis is freeso we suggest you always try to resolve your issue through this method so as to not incur any additional charges
2. Teamviewer Support
Should you need our assistance with anything that is not server related on our side and the problem is on your computer, we will no longer undertake telephonic support, but will Teamviewer into your computer to do the necessary, as we have found this to be the quickest and most efficient manner to help you with your issue.
Please ensure that you have the latest version ofTeamviewerinstalled. Our tech team member will liaise with you.Teamviewer support is billable at R150+VAT per 15 minute segment. (helpd within 1 working day)